Humanising IT

A specialist IT content programme that built visibility, watch time and a reusable content library.

Client: HIT Global

Humanising IT project artwork

At a glance

3

live episodes

3,000

views in three months

45

hours watched

5,000

impressions

The challenge

What needed to change.

HIT Global operates in a specialist IT service management market.

The content needed to demonstrate expertise, give relevant people a reason to engage and stay useful after the live recording rather than disappearing once an episode ended.

The approach

Why we chose this route.

We created Humanising IT as a specialist conversation-led content programme.

The focus was on useful discussion and discoverability rather than trying to create broad entertainment content for an unrelated audience.

What we built

The practical work behind the result.

01

Live podcast production

02

Video production and editing

03

YouTube publishing

04

YouTube optimisation

05

Supporting content

How it worked

A connected route through the campaign.

01

Choose a specialist topic

02

Run the live conversation

03

Edit and publish

04

Optimise for YouTube

05

Keep the content discoverable

Humanising IT project artwork

The result

3,000 views in three months from a specialist IT content programme

The figures above show the measurable output from this programme. The value sits in how the campaign, content and follow-up worked together rather than in one isolated activity.

What we learned

The commercial takeaway.

Specialist B2B content does not need mass-market numbers to be useful.

For a defined market, relevance, expertise and discoverability can matter far more than broad reach.

Where it fits

The stages this work supported.

  1. ATTRACT
  2. ENGAGE
  3. CAPTURE
  4. RESPOND
  5. NURTURE
  6. QUALIFY
  7. BOOK
  8. OPTIMISE

Primary stages: ATTRACT, ENGAGE, OPTIMISE.

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